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FAQ

We know you have questions about our home services, you'll find the most commonly asked ones below. If you don't see the answers you're seeking feel free to contact us for more information at info@simpleconnect.com.

Frequently Asked Questions

Why use your service when I can do this all myself?


Our focus is saving you time, money, and stress. Why spend your day calling around to different providers, when we can do it for you? Let us save your sanity, tell us your needs, wa-lah, we can provide you with the best digital home services that meet your personal needs.




What exactly does Simple Connect offer?


We offer home services connections. We currently offer internet, home phone, and television services. As a national retail partner, we compare and contrast quality providers available to you in your area and hook you up with the best possible deals. We will be adding Pet, Auto, and Renters Insurance and other various services soon!




What happens to my personal information?


The information you give to us, stays with us! We'd never want to damage our relationship with you by selling you out. Please see our Privacy Policy for more information.




If your services are free, how do you make money?


We are considered an authorized national retail partner and are compensated by our service partners. We can't stand being surprised by extra fees and surcharges so we aren't going to do that to you.




I am moving tomorrow, can you still help?


YES! Fill out the form below and we will give you a call A.S.A.P. *Please understand some providers can take up to 24 hours to activate services.




I still have some time before I actually move, when should I fill out the form?


The early bird always gets the worm! Fill out the form below now; we'll give you a ring and figure out the best time for us to call you back to complete setting up your digital home services. Ideally, 2-3 weeks before your move is best, that gives everyone plenty of time to make sure everything goes smoothly.




Does SimpleConnect handle utilities, like power, water and gas?


Not yet, since we are just starting out; but that is part of the plan for future!




Can you transfer or disconnect services?


Unfortunately, that is one stressor we can't take care of for you. Only an account owner can cancel services due to the many problems that could come-after if non-account owners were able to disconnect other people’s services. We are totally willing to help you with what you may need to process any disconnections though.




Who can use our services?


We work with everyone! We work directly with everyday people such as yourself, along with those working in the real estate industry. Whether you're looking for new home services or an update on your current home services, or you're a leasing agent or property manager that wants to go above and beyond for your residents, we are here to help.